Creating & Managing Bookings

New Bookings

• How to Create a Booking for a Standard/Custom Activity
• How to Create a Booking for an Interval Activity
• How to Create a Booking for a Rental Activity
• Creating Private Rental Equipment Bookings on the Fly
• How to Create a Booking for a Ticket Activity
• How to Create a Booking for a Point to Point Activity

See all 9 articles

Existing Bookings

• Adjusting the Number of Passengers on a Booking
• How to Split Customers into Separate Bookings
• How to Change the Activity or Date on a Booking
• How to Add an Activity onto an Existing Booking
• Drag and Drop Feature in Rental and Interval Activities
• Editing Bookings Online

Manifests

• Managing and Viewing Manifests in Zaui Core

Cancellations

• How to do a Partial Refund
• How to Block Off Activity Availability
• How to Refund Payment
• How to Cancel a Booking With or Without a Refund
• Credit On Account - Issuing a credit for guests to use for a later date

Gift Cards

• How to set up Gift Card Notifications
• How to Create an Open Gift Card in Zaui Core (back office)
• How to Create an Activity Gift Certificate in Zaui Core (back office)
• Setting up Online Gift Cards
• How to Search for a Gift Cards
• How to Modify a Gift Card

See all 8 articles

Database Maintenance

• How to Archive Activities and Categories
• How to Manually Create New Transactions and Refunds
• How to Change the Date of a Transaction on a Booking
• How to Permanently Delete all Transactions on a Booking or Gift Card