Setting up Online Gift Certificates

Overview

With Zaui you can set up and sell gift certificates online.  You can set-up both activity-specific gift certificates and custom and preset denomination gift certificates for sale online. This article will walk you through enabling and managing this feature.

Custom/Preset Denomination Gift Certificates

1. From the navigation bar, select  Settings > Manage Internet Bookings > Manage Portals and select the portal you would like to add Gift Certificates to (usually Default).  
   
2. Within the portal, scroll down to the Gift Certificate Settings section.
   
   
   
   
3. To configure the open gift certificate option, you can select Offer Custom Amounts and/or you can offer Preset amounts. For example a Denomination of 10 to a maximum of 100.
   
   
   
   
4. In the above case, this would appear online as follows:
   
   
   
   
5. Once the amounts have been selected Save the changes to the portal. This portal will now display an additional tab where your guests can purchase their gift certificates online. 
   
   

Activity-Specific Gift Certificates

Your system will also have the Activity-Specific Gift Certificate enabled. You'll notice an Experience tab on the Online Gift Certificate Page.

Currently, Activity Gift Certificates are only available for Standard, Interval or Ticket-type activities. In addition, it's important to note that they do not work with Activity Pricing Options. 

This is where your customers will be able to select a specific activity (or experience) they wish to purchase as a Gift Certificate and the number of passengers it will be valid for.

Gift Certificate Pricing Business Rules

1. Only Tours with a Price Code can be sold as a Gift Certificate
2. If there is a price on the current date, the Gift Certificate will use that, or the next upcoming price