Overview
To avoid duplicate or unwanted changes, only one user is able to modify or edit bookings through Zaui Core (back office) or the Online Booking Engine.
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If the user's session is idle for 10mins, the booking will automatically be released. |
Troubleshooting Steps
To make immediate changes to the booking, you can Clear Single Chart session in Zaui Core (back office)
- Select Settings
- Click on Database Management
- Under the 'Other Maintenance' section, select Clear Single Cart Session
- Enter the booking ID
- Select Commit. You will then see a screen with some of the user's details
- Select Commit once more to confirm the changes