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We're thrilled to unveil a refreshed Zaui Knowledge Base - a self-serve library of all things Zaui available 24/7! |
What Can You Expect?
A Refreshed Look and Feel - Our new Knowledge Base's look and feel is THE breath of fresh air we needed. We've worked to include design elements and functionalities that make answers easy to find and understand.
Introducing Collections - We've curated our articles and organized them under "Collections" (formerly Chapters). We found "Collections" better explained the topics covered, and we've structured our 12 Collections to follow the basic onboarding process and highlight key parts of the platform you can't afford to miss.
Clear, Intuitive & Easy to Navigate - Discover the answer to frequently asked questions, find your chosen topic and solution in a few clicks. The new view and navigation clearly highlight our frequently updated Release Notes, Announcement and Ideas Portal, the key areas of interest for Zaui users.
New, Updated Articles & Training Videos - you may have noticed the NEW knowledge base has been loaded up with a combination of text instructions, helpful screenshots and video-based content to further support our visual learners.
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For our Power Users - we've also included some 300 level tips and guidance to help you achieve a new level of Zaui mastery! |
Keeping in mind our Knowledge Base isn’t here to replace our wonderful customer support team (the Contact Support option is always there!), it helps Zaui users save time, and offers our user community greater access to a rich trove of useful Zaui knowledge. We hope you like this refreshed look & feel as much as we do!