This article will go over the few error codes you may encounter when trying to login to your Zaui system and what they mean.
Login Error 1011: Error in User ID
Login Error 1012: Password does not match what is on file.
Login Error 1013: New password has previously been used.
We do not recommend allowing your browser to save your Zaui system password or auto-fill the login page as it can create issues down the road when you are required to change your password.
- If Zaui is experiencing issues, there will be a note on the login screen as well as a link to the status page.
- If you haven't logged into your Zaui system in a very long time, your system might have gone into hibernation, in which case you will need to contact your Customer Success Manager, or firstname.lastname@example.org.