The reports in this section are all about your customer information based on the activities/products which they have booked with you. You can report based on transaction or activity dates.
For example, I might be interested in knowing all the customers who bought my rafting trip this week (for some future date). Or, I might be interested in knowing all the customers who took my rafting trip this week.
From the navigation bar, select Reports > Customers
| Report Name |
Definition |
| Customer Details - By Activity Date Report |
This report will summarize the customer information based on the date the activity occurred on. For any bookings with multiple activity components, each of the components will be split out based on their activity dates. The report will include all of the customer contact details as well as the details of their activity booked. |
| Customer Details - By Date Booked |
This report will summarize the customer information based on the date on which they created their booking. It will include all of the customer contact details as well as the details of their activity booked. |
| Customer Details - By First Travel Date | This report will summarize customer information based on the first activity they have booked with your company. |
| Repeat Customers - By Activity Date | This report will group and summarize all repeat customers based on the date they created their booking. |
| Repeat Customers - By Date Booked |
This report summarizes all repeat customers based on the activity date. |
| Newsletter Subscribers | This is a list of all guests who chose to subscribe to your newsletter at checkout |