This article will specifically touch on the Yonder integration. We'll cover the following topics:
- What is Yonder?
- How does it work with Zaui?
- Setting up the integration
What is Yonder?
Yonder is a sales, marketing, and survey platform made for tourism businesses to power up their customer care and sales. Yonder's review widgets, AI chatbots and intelligent customer quizzes help tour operators cover every touchpoint with prospective customers. Its automation features help boost website conversions, customer engagement, improve ROI on marketing and turn customers into reviewers.
How does it work with Zaui?
By connecting your Zaui with Yonder you can automate sending reviews requests, showcase reviews for your tours/activities on each webpage, connect booking data for rich analytics, and automate FAQ's on your website. Choose one or use them all.
Connect Zaui to Yonder
Create an API key in Zaui and paste it into Yonder. Yonder automatically pull in your list of products and start listening for bookings.
Automatically send customer surveys
Yonder regularly listens for new bookings in Zaui and pulls in customer information. Surveys are automatically sent after the finish time. You control when and how often.
Gather feedback directly
A beautiful, simple survey designed to get incredibly high response rates. Ask additional questions to learn more and get feedback about your team.
Amplify your word of mouth
Yonder helps 5-star reviews get shared online. Showcase your 5-star reviews as a live feed on your website with a Yonder Widget or API integration.
Quickly discover insights
Feedback is automatically connected to booking information. Results are classified to your organizations, products, room types, and teams. Make sense of the data quickly.
Setting up the integration
Step 1: Create an Agent
- Go to Resellers > Agent
- Click on Create Agent on the left-hand panel and create a username and password
- Enter the first name, last name, and email in the Agent Information and click Save
Step 2: Give the Agent API Access
- Go to Resellers > API Integrations
- On the left-hand panel, click on Create ZAPI Partner
- Click Select on the Affiliate User field and select the agent that was created
-
Enable Allow access to Private Information
- Check the Enable Logging box
- Click Save.
Step 3: Add the Zaui API Interface information into the Yonder Booking System to complete the integration:
- ZAPI API Token
- Account ID
- User ID
Once you've entered the information listed above, click Activate.
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When you navigate to the Products tab in Yonder, you should see that Yonder has automatically pulled in all of the product information. You can now activate auto-sending of reviews. |
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