Webhooks, What Are They? And What Can You Do With Them?

Interested in more automation, but your integration is not yet supported by Zaui? Build your own automation & more with the help of Zaui Webhook notifications. 

This video will go over Zaui Webhooks and how best to leverage this technology. 

What in the world are Webhooks?

Most likely, you aren't aware of Webhooks unless you have a technical background. That's totally ok - this is where we will help you learn what you can do with them. 

In short, a webhook is like a postcard that gets sent every time a specific action happens in your system. An "endpoint" is the mailing address and the "JSON" or "XML" is the content of the message.

Webhook Example

A webhook that is triggered on a booking creation would send all the relevant information for a booking to a destination of choice. Zaui has many preconfigured webhooks to pick from such as "Booking Created", "Booking Amended" or "Booking Cancelled", "Employee Created", "Employee Amended" or "Employee Removed" and so on and so forth. 

You might be asking yourself Why do I care about the data from a booking creation or a customer check-in? and there are plenty of reasons why.

Have you ever wanted to:

• Efficiently add a customer to a newsletter campaign in MailChimp?
• Create a remarketing audience for web ads?
• Add the customer and booking details to your CRM (Customer Relationship Management)?
• Leverage your accounting software (Quickbooks, Xero, Freshbooks + more)?

Have you ever needed to:

• Notify your resellers when a tour is cancelled?
• Send a tour information packet to new agents?
• Send a daily weather update to your customers on the day of their tour?

All of this and more is powered off of Webhooks and integrations with different platforms!

Throwing around the words API, Integration, Webhooks, Endpoints and more can seem overwhelming to most but as we already learned, webhooks are just like postcards. Super simple, and so are integrations and endpoints!

The industry leader in connecting platform to platform is Zapier.

Using webhooks in your system and connections to different platforms via Zapier allows you to drastically improve your team's workflow and time management. 

If you can think of a manual process that you or your team perform regularly, chances are that you can automate it with Zapier. Getting started is super easy with a free account. From there, you can start building. Inside Zapier, you will be using "Webhooks by Zapier". You can filter by specific details in the webhook (such as activity name, or date) and then select the app you want to connect with. 

Webhook Documentation

For more information and a full list of Zaui's webhooks capabilities, please visit https://docs.zaui.com/webhooks/