Overview
Gift certificates are processed when payment is collected for an item or activity using the gift certificate as payment.

This article will cover:
- How to Pay With a Gift Certificate From the Back Office
- How to Pay With a Gift Certificate on the Online Booking Engine
How to Pay With a Gift Certificate From the Back Office
- If you are paying for a booking while creating the booking you will proceed to Add and Checkout and reach the shopping cart. From here you will process payment.
- If you are paying a booking previously created without payment, once you have found the booking using the search bar, select the edit option
, and then proceed to Checkout to reach the shopping cart.
- Once in the Shopping Cart scroll to the bottom of the page.
- Select Gift Certificate as the payment method.
- Enter the Gift Certificate number.
- Click Process.

How to Pay With a Gift Certificate on the Online Booking Engine
- Guests may pay with gift certificates online. This is denoted by the Online Code.
- From the Checkout area, online the guest will select that they have a gift certificate.
- From here the Online Code is entered and applied.
Note that if the customer is redeeming an Activity Gift Certificate, the selected tour and passenger types/numbers need to match exactly what the Gift Certificate is valid for. For example, if the Gift Certificate covers 2 Adults on a Ziplining Tour, it can only be redeemed for 2 (or more) Adults on that same Ziplining Tour; it cannot be used on a different tour or for less than 2 Adults on this tour.
- Any remaining amount is processed and the order is confirmed.
Comments
0 comments
Please sign in to leave a comment.